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Customer service representative job description template. Customer service representatives (csrs), customer service advisors, or customer service associates (csas) interact with customers to handle complaints, process orders, and provide information about an organization's products and services. The type of customer service job description you write depends on the role. Let's break it down now. The primary job of a customer service representative is to address customer issues and resolve them in a timely and efficient manner.
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Customer service reps working in a financial service firm will take calls and respond to customer service representative job description example, duties and responsibilities.
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Customer service representatives need to have basic computer skills.
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